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That was the problem, Mike. The wires were connected with electrical nuts and the wire was way too big. This, honestly, never occurred to me.

Random NEST story... My ex asked me to install the thermostat at his condo over the weekend. After taking his old thermostat apart, we realized he has a wall unit that is not compatible with a NEST. His wires are far too big; it's something I never considered. My place is older than his and I...

Love mine, Mike. I have an older condo...certainly not 100+ years, but about 30ish years old. The install was super easy for me: took the old thermostat down, hooked the wires up to the Nest and got it on the wall. I'm also thinking of the video doorbell and an electronic lock, but those will be...

My sister got me a Nest the first Christmas I was in my new house (2012). I really liked it, but was super intimidated by the install. I even thought about calling someone (like Ron) to put it in for me. But then I bit the bullet last fall, almost a full year after getting the Nest. Going...