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Right. But I never claimed that was the precise, 100-percent reason that it's not functioning. I can't be WHOLLY certain that it was thrown onto the porch; I'm assuming it wasn't placed gently, but I could be wrong. But the big coincidence here is that the issues began almost to the DAY the...

I JUST finished explaining how I was merely responding to the individual who posted before you, and went out of my way to better flesh out why I'm not sure if putting my CXUHD back into service is the best move, and this is the reply in return? SMFH.... Okay.

Why though? Why should stuff like this happen with FLAGSHIP products? Isn't that WHY we pay extra for these kinds of units? At least partly why we do (outside of getting audiophile touches some look for such as SACD/DVD-A support, XLR outputs, etc.)? Are you saying that it doesn't surprise you...

No, that's not what I'm saying (and of course there's the ambiguous "like" from someone to a comment like this without actually understanding the context of the conversation, just because it's "cool" to rag on someone when they're reporting issues with a device instead of lavishing praise on...

ES is the ONLY Sony line I'd ever consider for stuff outside their TVs...

Good luck with all those parameters (they were my priorities as well), as I don't think something like this exists anymore.

Thanks for your understanding regarding what I'm going through. I will keep you informed about my decision, though I doubt there will even be players or discs a year from now...

Update: Received my replacement copy of Texas Chainsaw Massacre and that disc also gave me problems, albeit at a slightly different point on the disc -- the picture froze, stuttered and pixelated, accompanied by audio dropouts. Frustratingly, I returned the second disc to our local Best Buy and...

Sorry to hear that.

I see; we don't do any streaming, but I suspect I'm going to be forced to because there are no new disc rental options anymore. Your Panasonic was pretty much dormant since that time?

It's not helping any of the issues I'm having.

Yes, that's the last update that was released -- I stated (maybe several times) that I did the update and that the player seems to have gotten quirkier since. Your 420 just did the download now? Are you set up for auto downloads?

Thanks for clarification here; just wanted to be sure you weren't saying that these last, on average, for about three and a half years (which would actually make sense, because that's about how long mine apparently lasted).

Appreciate your thoughts, and agree with just about all of them. Not sure if I am going to send the unit in for service or replace it with my old Cambridge CXUHD.

What do you mean by "and this main player doesn't last more than...."? Do you mean it DIDN'T last more than three to four years? Was just trying to clarify because you mentioned looking at Amazon replies, if I am not mistaken... I agree with you about paying for things you won't use, but I am...

You're right -- it is most certainly not worth what they ask for it. I was just curious as to why you felt that way. Ever since owning and using the 820 for one night before returning it, I always said the 9000 should have been Panasonic's $500-$700 model and the 820 should have been around...

Just out of curiosity, why is that? I just personally prefer the look of an all-metal player with a brushed aluminum faceplate rather than a plastic toy-esque deck that's going to slide around on a shelf as if it's a disposable piece of electronics. That's what I hated about the UB820...

Really? Another $1K model, you mean? If a premium flagship model such as this doesn't last more than three years -- even with heavy use -- I don't know if I want to give this brand more of my money. The problem is, there really aren't any other premium models on the market anymore, save for...

Thanks very much for your response. Are you saying that, on average, the Panasonic players -- based on what you read -- are lasting about three or so years with heavy use? If so, that puts me right on schedule, because ours is about three...

Okay, now this is beyond frustrating at this point. I had a feeling something was going wrong with my 9000 outside of the physical operational noises (the vibrating "bump" sound in the tray mechanism when the drawer shuts, etc.) because I have been seeing tiny signs of laser failure such as...