I did have a positive customer service experience with Mill Creek a couple years back when one of the discs of my Community Blu-ray set was unplayable, several months after purchasing. I alerted them, they responded quickly and sent me a replacement disc right away. They were also good about the...
It's been a while since I've gotten anything from Mill Creek. My recollection was their releases were bare bones, bargin-bin, and the quality was very hit or miss. Have they upped their game?