I would contact Paramount Digital Support by sending an email to [email protected].
Something odd is going on between Vudu and Paramount. A customer recently tried to purchase Tin Star in HDX, but at checkout, it showed the purchase would be in SD. When he flagged a moderator on...
From what I have seen on Vudu Forums, some have had their accounts closed immediately when disputing a purchase due to a technical issue, so proceed with caution if one decides to go down that road.
Yeah, but even Movies Anywhere gets movies in the wrong aspect ratio. I just redeemed points on Sony Rewards for Tears of the Sun, and Sony sent them the 1.78:1 version rather than the 2.39:1 theatrical version found on Vudu and Apple TV.
Except Vudu's first two minutes were often from a completely different master - some previews were 1.78:1 while the movie was correct, and there were a few that were the opposite.
The Vudu Forum's Incorrect Aspect Ratio Thread
I have been complaining to Vudu for years now to get those in my...