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But did you actually clean it or does it just LOOK clean? Many times a disc will appear to be fine, but cleaning it will resolve a playback issue anyway. It costs nothing to try it and see what happens.

I'd definitely try cleaning the disc. If that doesn't work, Criterion will happily replace it for you.

I just popped my copy in to check. Menus loaded normally and the film started normally. I skipped around a few chapters with no issues. Player is a Panasonic UB9000.