Just got another e-mail from them.
We are sorry for any frustration and confusion caused by the unexpected cancellation of your Arrow pre-order(s). You should have received a cancellation email detailing this earlier today.
Upgrading our systems has inadvertently cancelled your pre-order(s)...
If they are having delays a simple e-mail explaining that would be sufficient. With the success of Conan, I can't imagine they would be shutting down or anything.
What is going on with Arrow? I read earlier they cancelled Robert Crawford's order of a couple movies, and this morning, without explanation they cancelled my order of a completely different title with no explanation!
Hello Bryan
Thank you for your purchase.
We have cancelled the following...