I just checked my disc (my review on this film is coming likely tomorrow - I'm still fiddling with settings on my new display) and did not see or hear the problem. This is an isolated incident, likely a lone defective disc (which does happen). If it were me, I would have reached out to my...
Oh, and include with your correspondence that you are not happy with the lack of Dolby Vision and Dolby Atmos on the Movies Anywhere app on Sony movies.
I spoke with a rep at SPHE customer service. Apparently, they are unaware of the issue, so any calls or e-mails from other customers who are having similar issues may help to get this resolved.
If you contact them via e-mail, it is helpful to them if you include a scan of your insert.
Send your complaints to [email protected]. They may not respond, but I do know they are keeping track of and forwarding any and all complaints regarding digital redemptions.
With all of the replication issues studios are currently facing, expect more release date changes or low inventory on street date through the end of the year for many titles.
Not including a Dolby Atmos mix on most digital versions is just as bad. I think the only digital retailer to experience it in UHD, HDR, and Atmos is Vudu. Apple is still only 5.1!
The press release does not make it very clear, but I guess there are two audio "cuts" of the film, one that is PG-13 and another that is Unrated (presumably "R" but Fincher was contractually obligated to deliver a PG-13?). I'm guessing visually they are the same cut, with the theatrical PG-13...
I'm a little disappointed in the titles, yet again. There are several movies more deserving of 4K than Stripes or Anatomy of a Murder. I'm not saying they are bad films - but do they really need 4K and HDR?