Carlo_M
Senior HTF Member
- Joined
- Oct 31, 1997
- Messages
- 13,392
First, let me list my hardware and for those who know me, you know that as both a techie and a 25 year HTFer, I've got everything set up optimally so I do not believe this is a setup issue.
Issue #1 - the iOS Prime App doesn't support Dolby Vision
I can't believe this is still an issue. At this point I have to think Amazon is just effing with Apple, because literally every other major app has figured it out. So example #1 of "playing the best PQ game" - if I want to watch a DV show (e.g. The Rings of Power), it has to be by using the Prime App on the LG C2.
Issue #2 - Inconsistency in getting what's advertised in terms of UHD
Example: The Lost City (Bullock, Tatum, Pitt 2022 movie). Says it's in UHD HDR. Using Prime App on LG C2...it caps at HD (it even says HD on the in-app menu). No matter how many times I restart it, or allow it to play and "get up to speed" in terms of buffering...it's stuck on HD. Also, being HD, it never triggers HDR either (TV will say HDR or DV on the top right if it gets that signal).
Go to the Prime App on the ATV 4K...and UHD (confirmed by clicking on information on the LG, 2160p). But no HDR.
Anyone else experiencing what I am? I keep my apps up to date, manually checking for updates on the ATV4K regularly, and the LG won't launch the app if it detects an update is available.
- LG C2 OLED (but this has also happened on a C1) with the Amazon Prime App
- Apple TV4K 2022 128GB (but this has also happened on an ATV4K 2021 64GB version)
- Denon AVR-4500h receiver
- Zeskit HDMI 2.1 48Gbps certified cables
- 500Mbps streaming service, so bandwidth isn't the issue
- Direct ethernet connection to both the ATV4K and the LG (so wi-fi isn't the problem)
- I've even purchased a USB 3.0 to ethernet adapter for the LG C2 so I actually get 320Mbps speed (vs. 92Mbps since the TV only has 100 Base-T ethernet and the USB is only 2.0 so it caps at 320Mbps). I've benchmarked and confirmed these numbers using Speedtest on the ATV4K (where I routinely get over 400Mbps, and using the Netflix bandwidth test on the LG (320Mbps result)
Issue #1 - the iOS Prime App doesn't support Dolby Vision
I can't believe this is still an issue. At this point I have to think Amazon is just effing with Apple, because literally every other major app has figured it out. So example #1 of "playing the best PQ game" - if I want to watch a DV show (e.g. The Rings of Power), it has to be by using the Prime App on the LG C2.
Issue #2 - Inconsistency in getting what's advertised in terms of UHD
Example: The Lost City (Bullock, Tatum, Pitt 2022 movie). Says it's in UHD HDR. Using Prime App on LG C2...it caps at HD (it even says HD on the in-app menu). No matter how many times I restart it, or allow it to play and "get up to speed" in terms of buffering...it's stuck on HD. Also, being HD, it never triggers HDR either (TV will say HDR or DV on the top right if it gets that signal).
Go to the Prime App on the ATV 4K...and UHD (confirmed by clicking on information on the LG, 2160p). But no HDR.
Anyone else experiencing what I am? I keep my apps up to date, manually checking for updates on the ATV4K regularly, and the LG won't launch the app if it detects an update is available.